Secondary ticketing site Twickets has joined the Society of Ticket Agents and Retailers, making it the first organisation of its kind to become a member.
Twickets, which last week announced it had partnered with LW Theatres to allow theatregoers the opportunity sell on unwanted tickets, said the move was part of its effort to “prevent blatant profiteering in the secondary ticket market”.
Twickets founder Richard Davies said: “We are delighted to become members of STAR. This is a key development for us as it reaffirms the business as the legitimate face of resale, working to bring fairness and transparency to event-goers everywhere.”
He added: “Our goal is always to improve the ticket buying experience, and we look forward to collaborating with other STAR members to prevent blatant profiteering in the secondary ticket market, which not only harms fans but damages the industry as a whole.”
STAR chief executive Jonathan Brown said Twickets had “steadfastly focused on its mission to enable fans to resell tickets they can no longer use for the price they paid or less”.
He described the company as “a key player in the new landscape of authorised, fan-friendly ticket resale”.
“Customers can buy from Twickets with the reassurance that they are accountable to the STAR Code and dispute resolution service, receiving the same high standards of service and information as they do from other STAR members,” he added.