The Stage FAQs

Below you will find answers to the most frequently asked questions.


What is The Stage?

The Stage is the publication for the performing arts including news, reviews, interviews, careers advice and vacancies. The Stage is a must read for anyone with an interest or involvement in the entertainment industry.

 

The Stage has a thriving website updated throughout the day as well as the weekly Print and Digital Edition published every Thursday.


How do I subscribe to The Stage newspaper?

Visit thestage.co.uk/subscribe to see all the subscription options available.


What is The Stage Castings?

The Stage Castings is an online casting service that uses cutting-edge technology to help you find quality auditions and demonstrate your talent. To find out more about The Stage Castings visit: thestage.co.uk/castings.


What is the difference between The Stage Castings and The Stage Jobs?

The Stage Castings contains performance roles only, which are placed on the website by Casting Directors.

To apply for a paid role you need to be a subscriber to The Stage Castings. Subscribe here: castings.thestage.co.uk/paywall

The Stage Jobs contains roles throughout the performing arts including management, backstage, technical and marketing as well as open auditions and performance roles.

The Stage Jobs is a free service to candidates. To apply for a vacancy you simply need to register here: thestage.co.uk/jobs


Does a subscription to The Stage newspaper include access to The Stage Castings and vice versa?

No, these are completely separate services. The Stage newspaper subscriptions (Print Edition, Digital Edition and Web Only) do not currently provide you access to The Stage Castings and vice versa.


I want to subscribe to the Print Edition, do I get access to the Digital Edition and website as well?

Yes! All Print Edition subscribers have complimentary access to the Digital Edition and the website as part of their subscription. Follow the instructions to access the Digital Edition found in the ‘how-to’ section here: thestage.co.uk/digital.


How do I read all the articles on thestage.co.uk?

To read the articles on thestage.co.uk you need to be registered.

To register fill in this short form: thestage.co.uk/accounts/users/sign_up.

Registered users can read up to 3 pages per month for free. After this you will need to subscribe. To see all subscription options visit: thestage.co.uk/subscribe.


I am struggling to login to The Stage websites, what should I do?

You can reset your password here: thestage.co.uk/accounts/users/password/new.

If your email address is not recognised then you are not registered. You can register here: thestage.co.uk/accounts/users/sign_up.

If you are still unable to login please contact the subscription team by emailing subscriptions@thestage.co.uk or calling 020 7939 8479.


I have a Print/ Digital Edition subscription do I need to purchase a web subscription as well?

No, your Print Edition subscription gives you unlimited access to The Stage. To login use the email address associated with your subscription and use the ‘forgotten password’ link if you don’t recall your password.

If you are logged in and receive the message ‘you have reached your monthly limit of articles’ please email subscriptions@thestage.co.uk or call 020 7939 8479 and we will connect your accounts for you.

To see all subscription options visit thestage.co.uk/subscribe.


My Print Edition of The Stage didn’t arrive this week, what should I do?

Please wait until Monday to ensure that your copy has not been delayed in the post. Royal Mail does sometimes experience delays that are out of our control.

If your copy has not arrived, email subscriptions@thestage.co.uk or call 020 7939 8479 and we will replace the issue.

Remember that your subscription entitles you to Digital Edition access so that you can read this week’s issue of The Stage at thestage.co.uk/digital.


I am a subscriber, how do I access The Stage Digital Edition?

The Stage Digital Edition is available on smartphone, tablet or desktop. This has a curated edition, a PDF copy of the newspaper and a live feed of stories from the website.

If you would like to access The Stage on your smartphone or tablet search for ‘The Stage’ on your device’s app store. If you would like to read The Stage Digital Edition on a laptop or computer click here. For comprehensive Digital Edition FAQs visit this page.


Can I purchase The Stage as a gift?

Yes, The Stage makes a great gift for someone interested in or working in the performing arts.

You can purchase The Stage as a gift by using a different delivery address to the billing address when you purchase online here: thestage.co.uk/subscribe. To purchase as a gift you must use a Credit Card to pay, not Direct Debit.

Alternatively, call the subscriptions team who will be happy to help on 020 7939 8479 or email subscriptions@thestage.co.uk.


How will you acknowledge my order?

An email confirmation will be sent to you almost immediately after you place your order. If you do not receive a confirmation email please contact subscriptions@thestage.co.uk.

The confirmation email will confirm the details of your subscription, the start and end dates, your subscription number and the address to which printed issues will be sent.


How do I change my delivery address?

You can amend your address from within My Account.

Alternatively, you can email: subscriptions@thestage.co.uk or call 020 7939 8479.


When will I receive my first issue?

It can take up to 10 days for your first issue to arrive. You will be provided with the cover date of your start issue in your confirmation email. If you do not want your subscription to start immediately or wish to change the start issue specified in your confirmation email please contact us. Additionally, if you have not received your first issue and you think you should have please contact us at: subscriptions@thestage.co.uk or call 020 7939 8479.


Can you deliver outside the UK?

No, we no longer offer new overseas print subscriptions as we don't think it's an environmentally sound thing to do.

The Digital Edition and Web Only options are the same price internationally as in the UK and are better options for international readers.


How do I renew my subscription?

Whether you are taking out a subscription for yourself or as a gift, we will send you an email reminder before the end of your subscription. Nothing will be sent to a gift recipient unless the subscription expires.

The vast majority of our subscriptions are on an auto-renew basis for your convenience. Unless you cancel your subscription in advance, it will renew automatically.

If you did not pay by credit card or direct debit, to renew simply purchase your subscription online at thestage.co.uk/subscribe and this will be associated with your current subscription. Please note that the price of your subscription will rise from year to year unless you are on an auto-renew basis.

Alternatively call The Stage on: 020 7939 8479.


How secure are my personal details?

All the information you provide is encrypted using the industry standard SSL (Secure Socket Layer) technology so that when you submit the order from the online form, nothing can be read as it travels down the secure line

Your details are then applied to our subscription system, which resides in a completely separate, unlinked area away from our web pages.


How do I cancel my subscription?

You can cancel your subscription from the ‘My Account’ area of the website. Simply login and then click on ‘My Account’ at the top of the page.

Alternatively, please email: subscriptions@thestage.co.uk or call 020 7939 8479.


Your subscription helps ensure our journalism can continue

Invest in The Stage today with a subscription starting at just £3.98
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© Copyright The Stage Media Company Limited 2020
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