The Stage App and Digital Edition FAQs

The Digital Edition is the App format of The Stage. With The Stage Digital Edition you have access to all the great content from The Stage in an easy-to-use app format. The Stage App includes weekly editions, pdfs and crosswords. Available on Android and iOS

 

The FAQs should answer the questions you have but if you have any other queries please get in touch with us at subscriptions@thestage.co.uk


I subscribe to the Print Edition, do I get access to the Digital Edition and website as well?

I subscribe to the Print Edition, do I get access to the Digital Edition and website as well?

Yes! All Print Edition subscribers have complimentary access to the Digital Edition and the website as part of their subscription. Follow the instructions to access the Digital Edition below.


How do I subscribe to The Stage Digital Edition?

Visit www.thestage.co.uk/products/products/digital-edition1 to see all the subscription options available.

Once you have purchased a subscription you can then download The Stage App on your mobile or tablet device and log in with your The Stage email and password.


How do I download The Stage App?


How do I login on The Stage App?

If you are a Print Edition or Digital Edition subscriber then you get unlimited access to The Stage App once you login.

  • Download and open The Stage App
  • On mobile, click on the three dots for the drop down menu next to The Stage logo, in the top right corner.
  • Select the head symbol for 'My Account'
  • Open ‘Existing Subscriptions’
  • Enter the email address and password you use on The Stage website. If you cannot remember your password you can click on the link here: www.thestage.co.uk/password-reset

Alternatively you can click on any edition of The Stage and you will be asked to login.

Web Only subscribers do not receive app access as part of their subscription.


How do I access The Stage Digital Edition on a desktop?

How do I access The Stage Digital Edition on a desktop?

If you are a Print Edition or Digital Edition subscriber then you get unlimited access to The Stage Digital Edition on a desktop

  • Visit: edition.thestage.co.uk/
  • Click on the three dots for the drop down menu next to The Stage logo, in the top right corner.
  • Select the head symbol for 'My Account'
  • Open ‘Existing Subscriptions’
  • Enter the email address and password you use on The Stage website. If you cannot remember your password you can click on the link here: www.thestage.co.uk/password-reset

Alternatively you can click on any edition of The Stage and you will be asked to login.

Web Only subscribers do not receive app access as part of their subscription.


How do I stop push notifications?

There is no need to delete an app if you no longer wish to receive push notifications. You can change your settings on your device to disable any/all notifications:

  • Go to Settings on your device
  • Open Notifications
  • Select The Stage app
  • Change your preferences as required

How do I add to my scrapbook?

How do I add to my scrapbook?

Select the article from the latest news or digital edition you would like to add to scrapbook

  • Swipe down and click on the 3 dots in the right hand corner
  • Select 'scrapbook', 'add to scrapbook'

If you'd like to scrapbook a PDF edition, download the edition and select the page of the paper you'd like to scrapbook

  • Swipe down and click on the 3 dot on the right hand corner.
  • Select 'scrapbook', 'add to scrapbook'

How do I delete an edition from my device?

  • Go to the Digital Editions page on the app
  • On the dark teal top bar scroll across to the right
  • Select ‘Downloaded’ – which is next to ‘Latest Stories’
  • Find the edition you would like to remove from your sevice
  • Press and hold the image and select 'Archive'
  • Select 'Archive' again when prompted

How do I view a Digital Edition as a PDF?

How do I view a Digital Edition as a PDF?

If you are a Print Edition or Digital Edition subscriber then you get unlimited access to The Stage App once you login.

  • Download and open The Stage App
  • On mobile, click on the three dots for the drop down menu next to The Stage logo, in the top right corner.
  • Select the head symbol for 'My Account'
  • Open ‘Existing Subscriptions’
  • Enter the email address and password you use on The Stage website. If you cannot remember your password you can click on the link here: www.thestage.co.uk/password-reset
  • In the app click on Weekly Editions, select either Digital Editions or PDF edition.
  • Editions are listed in chronological order, with the most recent edition at the top.
  • Download the edition you would like to read.

Web Only subscribers do not receive app access as part of their subscription.


I'm logged into The Stage App but I still cannot open any articles. What has gone wrong?

If you are a Print Edition or Digital Edition subscriber then you get unlimited access to The Stage App once you login.

 

You can check your subscription status if you log in on The Stage website and visit My Account www.thestage.co.uk/my-account

 

If you have an active Print or Digital subscription you should be able to login with this email address and access unlimited content.

 

If you cannot see your active subscription it may be attached to a different email address. Log out and try another of your email addresses.

 

If you have a Web Only subscription this will not give you access to The Stage Digital Edition. For unlimited access to The Stage App and Digital Editions you will need to upgrade here: www.thestage.co.uk/subscribe

 

If you have any questions about your subscription please contact customer services here: subscriptions@thestage.co.uk


I have a Print/ Digital Edition subscription do I need to purchase a web subscription as well?

No, your Print Edition subscription gives you unlimited access to The Stage. To login use the email address associated with your subscription and use the ‘forgotten password’ link if you don’t recall your password.

If you are logged in and receive the message ‘you have reached your monthly limit of articles’ please email subscriptions@thestage.co.uk or call 020 7939 8479 and we will connect your accounts for you.

To see all subscription options visit thestage.co.uk/subscribe.


I'm being asked to login with a subscription number not an email. What has gone wrong?

Your device has an older version of The Stage App and you need to download the latest version.

 

  • Visit your App store and select the option to upgrade/download the latest version.

 

If you are not offered the option to upgrade you may need to delete and reinstall the app.

  • On your home screen hold down the app icon for 3 seconds.
  • You will be offered the option to delete the app.
  • Delete the app
  • Go to your app store and reinstall the app

This will not cost you additional money but will give you access to the latest version of the app.

 


How do I upgrade my Web Only subscription to include The Stage Digital Edition and App?

You must have a Digital Edition subscription to get unlimited access to The Stage App and Digital Edition


If your subscription has expired you can purchase online here: www.thestage.co.uk/products/products/digital-edition1

 

If you currently have an active subscription we can help to move your existing subscription over to a Digital Edition plan. Contact customer services at subscriptions@thestage.co.uk to arrange an upgrade.


How do I access The Stage crossword?

How do I access The Stage crossword?

You must have a Digital Edition subscription to get unlimited access to The Stage App which is where you'll find the crossword.

  • Open the app and make sure you are logged in.
  • Toggle to the 'Latest stories' section in the top menu
  • Scroll down the page to the 'puzzles' section
  • Click on the crossword or sudoku puzzle you would like to play

Puzzles are updated weekly so remember to check back to see the latest puzzle.

 


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