The first night of the UK and Ireland tour of 9 to 5 the Musical was cancelled part-way through, due to slippery floors making the stage too dangerous for the performers.
Despite the cast changing their footwear to trainers, the show was abandoned halfway through Act One at the Alexandra Theatre in Birmingham on September 6, after a grease spillage spread across the stage.
According to an audience member, the show had to be stopped for “health and safety” reasons, with the director and a producer coming on stage to apologise and offering audiences a concert version.
However, some audience members “heckled” this and the cast refused to continue.
In an official statement, the producers of the show said they were “thrilled and touched at the amazing response from the Birmingham audience”.
The show’s official Twitter account said: “We’re extremely sorry for the technical issues that caused us to have to abandon tonight’s performance in Birmingham.
“Everyone in the audience will be contacted within five working days by customer services to offer a full refund or an exchange. You don’t need to do anything.”
The show is produced by Ambassador Theatre Group, Selladoor Worldwide and Gavin Kalin Productions with Benjamin Lowy Productions, Glass Half Full Productions, Showtime Theatre Productions, Hartshorn-Hook Productions, Harmonia Holdings and Kilimanjaro Live.
The show is touring until to November, closing at the Bord Gáis Energy Theatre in Dublin.