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Poll: Should theatres offer refunds or alternative dates when a star can’t perform?

Renée Fleming and Dove Cameron in The Light in The Piazza at Royal Festival Hall. Photo: Tristram Kenton
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Last week, the Southbank Centre issued an apology after it was accused of disrespecting understudies.

Dove Cameron, appearing in The Light in the Piazza, was indisposed for a performance last week, and in a tweet announcing the cast change the Southbank gave instructions on how to arrange alternative tickets.

The London venue came under fire, with some claiming its choice of words was disrespectful and urging more support for understudies.

Southbank Centre apologises for ‘clumsy’ understudy tweet

This week we’re asking: Should theatres offer refunds or alternative dates when a star can’t perform?


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