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Doncaster theatre Cast aims to improve accessibility by scrapping ‘proof-of-disability’ demand

Cast, Doncaster Cast, Doncaster
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Cast in Doncaster has announced that it will no longer demand audience members claiming free carer tickets for proof of disability.

Free tickets have been available for patrons who require a carer since the theatre’s opening in 2013. However, until now Cast has asked customers to submit proof they are eligible for disability benefits before being able to access the additional ticket.

Providing this proof is the practice at many theatres that offer carer tickets free of charge, but Cast said it is removing the requirement to “deliver a gold standard of accessibility in the arts”.

Head of marketing Sian Dudley said: “We want you to have an enjoyable and welcoming experience at Cast and it’s quite degrading to be asked to prove you disability. Not every disability is visible, and in many cases, not recognised with any form of paperwork.

“With this new initiative, we hope that more local people living their lives with dementia, poor mental health, autism, chronic pain – you name it – can come to Cast to experience world-class arts in their home town with support.”

Proof comes in the form of a letter of entitlement for the government’s personal independence payment, which is gradually replacing disability living allowance.

About 1.6 million people receiving personal independence payment are currently having their cases reassessed under a move, announced on January 30, intended to widen the scope of people who are elibible.

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