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Producer hits out at ATG charges after free ticket request

Fascinating Aida in Edinburgh, which an ATG employee asked to see for free, prompting an angry reply from its producer. Photo: Steve Ullathorne
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Producer David Johnson has launched a stinging attack on the charges he claims Ambassador Theatre Group demands from performers, producers and theatregoers, after an ATG employee requested complimentary tickets to his current show in Edinburgh.

In an open letter, Johnson challenged the request for free tickets to see Charm Offensive – produced by his company Password Productions – claiming “no one gets a free ride at an ATG theatre” and criticising ATG’s “Easyjet/Ryanair mentality” when it comes to its own charges.

He is the latest person to criticise ATG for its fees, with comics Jason Manford and Dave Gorman also hitting out at the charges.

In the letter, he claimed performers are charged £15 to use Wi-Fi in dressing rooms. He also claimed Sandi Toksvig was asked to pay £1.80 for a glass of water to have on stage with her.

“Nowadays, no aspect of the ATG experience as audience member/performer/producer is not monetized, priced-up and charged for. Why should you expect your Edinburgh experience to be any different,” he said.

He added: “If I had my way, you would be invoiced for just breathing Edinburgh air and wandering around this fabulous city and its astonishing festival. A festival that is the absolute antithesis of ATG’s current Easyjet/Ryanair mentality.”

Johnson said that ATG venues used to be the first ones “written into any decent tour schedule”.

“Sales were high, marketing was efficient and charges were reasonable. Most importantly, theatre manager and producer collaborated. These things are no longer true. We now book your theatres last, to fill gaps in our calendar. I actively seek out and encourage alternative venues,” he said.

Johnson claimed ATG now had “ramped up fees, ludicrous bar prices and, for heaven’s sake, a £15 per day dressing room Wi-Fi charge”.

Johnson added that it “doesn’t make sense” to tour to ATG venues anymore and said: “My company Password Productions and Fascinating Aida are big and busty enough to tell you to pay your way in Edinburgh, or get bent.”

The letter was addressed to Peter Evans, head of operations for ATG’s northern venues. It has been supported by production company Minor Entertainment, which said the letter “sums up” its own reason for not touring to theatres.

ATG was unavailable for comment as The Stage published this article.

 

Read the full letter below:

Dear Peter,

I’ve just been asked whether, in your capacity as ‘AMBASSADORS THEATRE GROUP – HEAD OF OPERATIONS – NORTHERN VENUES’, I would approve your written application for a pair of ‘Arts Industry’ complimentary tickets to Fascinating Aida’s showCharm Offensive at this year’s Edinburgh Festival Fringe.

Why – the hell – should I?

No-one gets a free ride at an ATG theatre – from the audience member charged a booking fee of up to £7 for the privilege of simply buying a ticket – to the performer expected to pay £15 to use Wi-Fi in their dressing room.

ATG recently charged Sandi Toksvig £1.80 for the glass of water she sipped on stage.

Nowadays, no aspect of the ATG experience as audience member/performer/producer is not monetised, priced-up and charged for.  Why should you expect your Edinburgh experience to be any different?

If I had my way you would be invoiced for just breathing Edinburgh air and wandering around this fabulous city and its astonishing festival.  A festival that is the absolute antithesis of ATG’s current easyjet/ryanair mentality.

Once upon a time, not so very long ago, ATG theatres were the first venues written into any decent tour schedule.  Sales were high, marketing was efficient and charges were reasonable.  Most importantly, theatre manager and producer collaborated.  These things are no longer true.  We now book your theatres last – to fill gaps in our calendar.  I actively seek out and encourage alternative venues.

To expand your income – instead of broadening your audience – you have decided to exploit the constituency you already possess – the shows, the artists and your regular theatregoers – with ramped-up booking fees, ludicrous bar prices and, for Heaven’s sake, a £15 per day dressing room Wi-Fi charge.

It’s an awful shame.  We have a long and happy and collaborative history.  ATG has some terrific theatres.  But it doesn’t make much sense to tour to them anymore – especially when one has the nasty feeling that everyone’s pocket is being expertly picked.

My company Password Productions and Fascinating Aida are big and busty enough to tell you to pay your way in Edinburgh – or get bent.

But what about the other shows up here at the Festival?  The vanguard of new artists and producers who will keep your theatres stocked with talent for years to come?  Don’t you think that Ambassadors Theatre Group and its current Private Equity owners might spring the cost of your Edinburgh tickets?  Giving a bit of a leg-up to the shows and artists that have made the huge financial and artistic commitment to be here – instead of shoving out the begging bowl and pestering people for freebies?

Or is that too much to hope?

Do you still want your comps?

sincerely,

David Johnson – Producer 

 

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