dfp_header_hidden_string

Get our free email newsletter with just one click

STAR and Creative and Cultural Skills to devise standards for ticketing sector

by -

The Society of Ticket Agents and Retailers is joining forces with Creative and Cultural Skills to establish job requirement guidelines for the ticketing industry.

The National Occupational Standards will state the knowledge and skills required to work in a box office, ticketing admissions or a contact centre environment. They will be developed with help from organisations including the Society of London Theatre, Belfast’s Grand Opera House and the Wales Millennium Centre.

The standards will also include customer service skills and technical aspects required for the profession.

Creative and Cultural Skills will launch a public consultation on the job requirement guidelines in June.

There are currently no vocational qualifications for the ticketing industry and it is hoped that awarding bodies will use these standards set up new courses and apprenticeships for the sector.

Tom Wright, chairman of STAR, said: “This initiative is another great step in STAR’s work to celebrate and extend all that is excellent in the UK ticketing industry. It’s a growing sector but no qualifications or specific training are currently available. The establishment of these occupational standards is the first step in moving towards specific training being available for young people seeking a career in ticketing.”

 

We need your help…

When you subscribe to The Stage, you’re investing in our journalism. And our journalism is invested in supporting theatre and the performing arts.

The Stage is a family business, operated by the same family since we were founded in 1880. We do not receive government funding. We are not owned by a large corporation. Our editorial is not dictated by ticket sales.

We are fully independent, but this means we rely on revenue from readers to survive.

Help us continue to report on great work across the UK, champion new talent and keep up our investigative journalism that holds the powerful to account. Your subscription helps ensure our journalism can continue.

loading...
^